Refund Policy

Last Updated: 2025-06-04

Eligible Refund Scenarios

Refunds may be granted under the following circumstances:

1. Service Disruption: If the OrcaUI.com website remains inaccessible for more than 30 consecutive days.
2. Misrepresentation: If the content available to members significantly deviates from what was advertised or promised.

Non-Refundable Scenarios

Refunds will not be issued for:

1. Completed Purchases: Active member subscriptions where payment was successfully processed.
2. Renewals: Member-initiated subscription renewals with confirmed payment.
3. Duplicate Payments: Multiple payments made voluntarily by the customer.
4. Auto-Renewals: Charges due to un canceled subscriptions or failure to disable auto-renewal.
5. Tier Changes: Upgrades or downgrades to membership levels initiated by the customer.

Contact Us

For refund inquiries or disputes, please email us at: orcasaga@outlook.com Copy